Amdocs is the global leader in unified communications and network services solutions, a provider of software and services for billing, customer relationship management (CRM) and operations support systems (OSS). They need a through-the-line agency that thoroughly understands their global branding and responds to their tight deadlines. We are their appointed creative agency for Asia Pacific (Southeast Asia, Australia & New Zealand, Northeast Asia and India) since 2010.

AsiaPacificView is a quarterly newsletter specially created for their Asia Pacific customers. For each issue, we designed the microsite and e-direct mailer, created interactive brochure (PDF) for downloads, printed brochures and developed email campaign to track individual customer behaviour and reading habits, i.e., opens, reads, click-throughs. This helped the client to develop even more engaging content for the next issue. Content was also localized for Japanese and Korean customers. We manage the database and host the site.

WHAT WE DID:

BRAND IDENTITY • FOREIGN LANGUAGE TYPESETTING • NEWSLETTER BROCHURES – PRINT & INTERACTIVE DESIGN • E-DIRECT MAILER DESIGN • MICROSITE DESIGN • HTML/CSS DEVELOPMENT • EMAIL & CRM MARKETING CAMPAIGNS (BLASTING & TRACKING REPORTS) • DATABASE MANAGEMENT • WEB HOSTING • MAINTENANCE & SUPPORT